Microshare™ Dashboard Access Instructions

How to create an account for new users

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  1. One- time account set- up
  2. Ongoing Access
  3. Key Troubleshooting Notes
  4. Switching Identities

One- time account set- up (new users):

1. Receive an email from notification@microshare.io indicating that you have been invited to create a Microshare account.

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2. Click on the link within the email and follow the prompts to set up your account.

3. You will receive an email that will allow you to set a personal password. Follow the instructions and set your password.

  • You will have 15 minutes to create your password from the time you receive this email. If you do not set up your password within the 15-minute expiration window, see instructions in Key Notes to set up your password.

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4. You will be automatically logged into the app.

5. Click on a dashboard displayed within the Console page to access the Overview page and use your back button to navigate back to the Console page as needed. You can navigate between the dashboards using the navigation bar.

Ongoing access (new users):

1. Navigate to https://dapp.microshare.io. We recommend saving this URL as a bookmark, adding the link to your Home Screen (i.e. Android, iOS) or pinning to your start screen (i.e. Windows) on your phone for future use.

2. Logging In: Log in using your credentials.

3. Logging Out: To log out, navigate to the Consule screen (https://dapp.microshare.io), click on the profile icon in the top right corner ans select Logout.

Key Troubleshooting Notes:

  • If you can see the dashboards but are having trouble seeing any data, log out and then log back into the dashboards.
  • If you are having problems accessing the dashboards, try switching browser. Currently our platform performs best on Safari, Google Chrome and Firefox.
  • If you cannot see any dashboards, follow the Switching Identities instructions below.
  • If you do not set up your password within the 15-minute expiration window, navigate to https://dapp.microshare.io and click on the “Forgot Password?” link to reset your password. You will need to set up your password within 15 minutes of clicking on the link or click on this link again to generate a new email.
  • Contact support@microshare.io with any questions or issues logging into the system.

Switching Identities

Use the instructions below to switch identities:

1. Navigate and lof into the Consule screen at https://dapp.microshare.io.

2. Click on the profile icon in the top right corner of the Console screen.

3. Select the appropriate identity.

4. View the dashboard under your identity.

Did this doc help you?

For further questions or support, please contact us at support@microshare.io
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