Skiply Clock E Battery Replacement

Skiply Clock E Battery Replacement


How to Replace the Battery on a Skiply Clock E Feedback Device

  1. Unscrew the four finger-tight chrome screw caps.
    </br>Banner

  2. Use a Philips head screwdriver to remove the four screws found underneath.
    • Be careful not to lose the four brass spacers.
  3. Remove the front face plate.
    • Turn the device over and gently tap the back.
      </br>Banner
  4. Remove the five batteries.

  5. With batteries removed, press any faceplate buttons multiple times.
    • This discharges any residual power on the board.
  6. Insert new batteries, ensuring correct orientation with + & - terminals.

  7. Press the Manual Reset Button found at the bottom left side of the two batteries.
    </br>Banner

  8. The LEDs will cycle through a power reset of green and red flashes, ending with a longer flash of red LEDs.

  9. At this time, the display may still appear to be blank.

  10. Perform a Badge-In, after which the display should be on and display “Today at…” with the current time.

  11. Ensure the black rubber seal is correctly tightly within the groove of the backplate.
    </br>Banner

  12. Fit the faceplate onto the backplate, ensuring the seal has not moved.

  13. Screw in the four corner screws. Note: Take care not to overtighten the screws, as this can deform the brass spacers.

  14. Lastly, fit and finger-tighten the four chrome screw caps.

Joining the Network

In order for the Feedback Device to join the network after a battery replacement:

  • Press any button on the faceplate. This will send data from the device and initiate a join to the network.
  • Any subsequent button press will be seen as data.

Checking Buttons

To ensure all buttons are working correctly:

  • Press each button in sequence, wait 12-15 seconds between each button press.
  • Wait 12-15 seconds then perform a Badge-In. You can find a link to the process here: Badge-In Video
  • You can use Dashboard to check the data.
  • Check email notifications have been received for Service Request button presses.

Did this doc help you?


For further questions or support, please contact us at support@microshare.io

ms logo