Feedback Station Installation

How to install a Feedback Station solution

Feedback Station Installation Guide

This document includes important details on the correct, safe and efficient methods of installation for Microshare Smart FM Solutions.

We have delivered and installed thousands of sensors to clients all over the world across a wide range of range of applications, so please get in contact with us if you need any assistance. Our expert team are on hand and ready to support you.

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Note Using your Microshare solutions safely

  • Follow the stated battery requirements before installing any batteries.
  • Never force a connector into a port. If the connector and port don't join with reasonable ease, they probably don't match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
  • Protect Microshare sensors from direct sunlight, wherever possible.
  • Use Microshare solutions in environments according to their specification. Most products arefor indoor use only.
  • There are no user-serviceable parts inside Microshare sensors. For service personnel: Alwaysunplug external power supply, remove batteries, and turn off UPS battery before service operation.
  • Microshare sensors may be damaged by improper storage or handling. Take care not to drop them during transport and installation.


WARNING: Do not attempt to open or disassemble any Microshare solutions. You run the risk of electric shock and voiding the limited warranty. No user-serviceable parts are inside.

This information could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. Microshare may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time without notice.

SF01 – Feedback Stations

The Feedback Stations solution from Microshare is a complete sensing service for facilities managers looking to gather actionable feedback from employees and visitors around their facilities.

What’s in the box? 
In terms of deploying quickly, the Feedback Stations solution from Microshare includes long-life battery-operated wireless feedback stations with customizable feedback options, which can be easily installed around buildings, device connectivity, access to data and alerts via Microshare for Business dashboards or direct API access to data through Microshare Smart Network. Feedback Stations are provided with batteries [2 x 3.6v AA Lithium batteries are required], pre-customised backboard and adhesive strips where required.

Installation instructions:

1. Insert batteries
- Insert the two 3.6v AA Lithium batteries as shown.
2. Attach Feedback Stations to backboards
- Place the back of the feedback device on the backboard as shown (the rubber feet in the corners should now be facing you) then place the device on top as shown below.
3. Attach Feedback Stations to backboards
- Using the 4 screws, attach the feedback station to the backboard
4. Attach adhesive strips to reverse of backboards
- Place the supplied double-sided adhesive strips to the reverse of the backboard
5. Note the code on the label next to the station’s location in the spreadsheet provided to you Banner
6. Attach the completed Feedback Station
- Once complete, peel the adhesive from the back and attach the backboard to the wall in the predesignated location
7. Registering the sensor using the Deploy-M app [iOS & Android]
- You should already have the Deploy-M app and login details as part of your project set-up with Microshare
- Login using the credentials you were sent during set-up.
- Select the device cluster for the devices you are installing. Banner
- Select the correct location where the device will be installed.
- Click Add
- Once the Feedback Station has been added to the correct location on the app, click ‘RESCAN’ to open the devices camera Banner
- Scan the QR code located on the Feedback Station Banner
- Check that the Dev EUI [usually the second code on the sensor under the QR code] the shown matches the one on your device, then select save from the bottom of the screen. Banner

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